序章
Have you ever been in a hurry at the 空港 because you couldn’t find the boarding gate or the flight information was updated too slowly?
Don’t worry, today let’s talk about the “black technology” in the airport – LEDスクリーン, and see how airports use LED screens to optimize flight information display?
Maybe after reading this article, you can easily become an “information expert” at the airport, don’t miss it!
目次
1. Analysis of the current status of airport flight information display
1.1). The screen is not good-looking:
Traditional electronic screens (such as LCD screens) are not bright in color, and they are not clear at a slightly off angle, which makes people feel that the screen is “fuzzy.”
1.2). Update too slowly:
Flight information changes very quickly, but the speed at which traditional screens update information cannot keep up.
The information seen by passengers may have been outdated. For example, if a flight is delayed, the screen still shows “normal,” which makes people wait in vain.
1.3). The content is too monotonous, and there is no interaction:
Traditional screens can only simply display basic information such as flight number and boarding gate, and passengers want to know more.
For example, there is no way to know the weather at the destination and the traffic around the airport, and they cannot “talk” to the screen to get the content they want.
2.1). Be accurate:
What passengers fear most is inaccurate flight information, such as flight delays, but they don’t see the update in time and end up waiting for a long time.
So they hope that the information displayed on the screen will be real-time so as not to make them go in vain.
2.2). Be clear:
There are many people at the airport, and everyone is in a hurry to get on the road, and there is no time to look at the screen carefully.
So the information on the screen must be simple and clear, and can be understood at a glance, so as not to let passengers search for it on the screen for a long time.
2.3). Be rich:
In addition to the basic information such as flight number and boarding gate, passengers also want to see more useful information, such as the weather at the destination and whether there is traffic congestion outside the airport so that they can prepare in advance.
3.1). Let passengers wait less and complain less:
The airport hopes that passengers can quickly find their boarding gates, not wander around the airport, and reduce queues, delays, and complaints caused by poor information. In this way, the airport can be more orderly.
3.2). Improve the “appearance” and reputation of the airport:
The airport also wants to use a more advanced display system to make passengers feel that the airport is modern and smart.
In this way, passengers will choose this airport next time and even recommend it to others, which will increase the popularity and favorability of the airport.
2. Advantages of LED display screens in airports
1). Technical characteristics
1.1). Ultra-clear image quality:
高解決 LED screen is like a high-definition TV. The images and text displayed are particularly clear and delicate, and passengers can see them clearly from a distance.
1.2). Ultra-fast update:
の リフレッシュレート is high, and the information can be updated instantly without delay. Passengers can see the flight status immediately when it changes, without worrying about missing important information.
1.3). Ultra-wide 視野角:
No matter from which angle you look at it, the content on the screen can be clearly seen, and it will not be blurred due to angle problems. This is particularly useful for passengers walking around the airport.
2). Content presentation advantages
2.1). Dynamic display is more attractive:
LED screens can display information through animations, scroll bars, etc., such as flight numbers, boarding gates, etc., which can be scrolled and displayed, and can also use animation effects to remind passengers to pay attention, which can better attract passengers’ attention.
2.2). Display multiple contents together:
Not only can it display text, but it can also display pictures and videos at the same time, such as airport guidance videos, destination scenery pictures, etc., so that passengers can also see more interesting content while waiting.
2.3). Customized exclusive content:
According to the needs of different regions and passenger groups, the display content can be customized.
For example, in the international departure area, multilingual information can be displayed; in the waiting area, catering and shopping information around the airport can be displayed.
3). System integration capabilities
3.1). “Seamless connection” with flight system:
LED screens can be directly connected to the airport’s flight management system. Once the flight data is updated, the information on the screen can be synchronized immediately without worrying about inconsistent information.
3.2). Remote control is super convenient:
Airport staff can centrally manage the content of all LED screens through remote control, without having to run to each screen to operate, which greatly saves time and energy.
3.3). “Perfect compatibility” with other systems:
LED screens can also be integrated with other airport information systems (such as the security inspection system and baggage check-in system), such as displaying the queue situation of the security inspection channel, the progress of baggage check-in, etc., so that passengers can get all relevant information in one stop.
In summary, the application of LED display screens in airports can not only make it easier for passengers to obtain information, but also improve the operational efficiency and overall image of the airport. It is simply the “smart assistant” of the airport!
3. Strategies for optimizing flight information LED display screens
1). Content design optimization
1.1). Information hierarchy
- Key information is highlighted:
Put the most important information such as flight number, boarding gate, flight status (normal, delayed, canceled) in the most conspicuous position of the LED screen, such as in the middle or top of the LED screen.
This information is displayed in large fonts to ensure that passengers can see it at a glance.
- Secondary information auxiliary display:
Information such as airline logo, destination city weather, and estimated departure time can be placed at the bottom or side of the screen, with slightly smaller fonts, but also clear and readable.
Although this information is not the most core, it can also provide more reference for passengers.
For example, if the flight number is “CA1234”, the boarding gate is “15A”, and the status is “delayed,” put “CA1234”, “15A,” and “delayed” in the most conspicuous position.
Display in a striking color (such as red for delay), and the airline logo is placed next to the flight number, and the weather information is placed at the bottom of the screen.
1.2). Standardization of language and symbols
- Universalization of aviation symbols:
Use international aviation symbols, such as airplane icons for flights, clock icons for time, and arrows for gate directions.
These symbols are simple and easy to understand, and passengers from different countries can easily identify them.
- Multilingual text support:
In an international environment such as an airport, LED display screens must support multiple languages at the same time when displaying information.
For example, next to the main flight information, key information is displayed in Chinese, English, Japanese, Korean, and other languages to facilitate the understanding of passengers of different nationalities.
For example, the flight status can be displayed in multiple languages such as “Normal” (Chinese), “On Time” (English), “정시” (Korean).
At the same time, a green check mark is used to indicate “Normal”, so that passengers can understand even if they do not understand the text.
1.3). Dynamic reminder function
- Flashing reminder:
For delayed or changed flights, remind passengers by flashing. For example, the flight number and gate information flash to attract the attention of passengers.
- Color change:
Different colors are used to indicate different statuses. For example, green means normal, red means delayed, and yellow means gate change.
This color prompt is very intuitive, and passengers can judge the status of the flight at a glance.
For example, if flight CA1234 is delayed, the flight number “CA1234” and the status “delayed” will be displayed in red flashing, and a red exclamation mark icon will appear next to it to remind passengers to pay attention.
2). Display layout optimization
2.1). Area division
- Check-in hall:
A large LED display screen is set up in the check-in hall to display the overall information of all flights, including flight number, destination, boarding gate, status, etc.
These screens are usually high so that passengers in line can see them when they look up.
- Waiting hall:
A medium-sized LED display screen is set up in the waiting hall to display more detailed information, such as flight boarding time, boarding gate changes, baggage check-in status, etc.
These screens can be distributed in different locations in the waiting hall so that passengers can see them when they are resting.
- Boarding gate:
A small LED display screen is set up near the boarding gate to display the flight information of the boarding gate, such as flight number, boarding countdown, boarding status, etc.
These screens can be installed on the pillars or walls of the boarding gate, so that passengers can view them while queuing.
For example, on the screen in the check-in hall, a list of all flights is displayed, with each line showing the flight number, destination, gate and status.
On the screen in the waiting hall, detailed information about each flight is displayed, including boarding time, gate change, etc.
On the screen at the boarding gate, the flight number, boarding countdown, and boarding status of the boarding gate are displayed.
2.2). Viewing angle and height adjustment
- 角度調整:
According to the passenger’s walking route and line of sight, adjust the angle of the display screen.
For example, in the waiting hall, the screen can be slightly tilted so that passengers can see the content from a distance.
At the boarding gate, the screen can be installed vertically for passengers in the queue to view.
- Height adjustment:
According to the average height of passengers, the height of the display screen is reasonably set.
Generally speaking, the center of the screen should be about 1.5 meters above the passenger’s eye height so that passengers can easily see the content, whether standing or sitting.
For example, in the terminal hall, the screen is installed at a height of about 2.5 meters from the ground and slightly tilted by 15 degrees, so that passengers can see it from a distance.
At the boarding gate, the screen is installed at a height of about 1.8 meters from the ground and installed vertically, so that passengers in line can view it.
2.3). Information relevance layout
- Flights to the same destination are displayed together:
Flight information to the same destination is displayed together to facilitate passengers’ comparison and choice.
For example, all flights to Beijing are displayed in one area, and all flights to Shanghai are displayed in another area.
- Flight related information display:
For the same flight, relevant boarding gate information, baggage check-in information, weather information, etc. are displayed together.
For example, the boarding gate and baggage check-in carousel numbers are displayed next to the flight number, and the weather conditions of the destination city are displayed below.
4. Famous successful application cases in airports
1). Singapore Changi Airport
Singapore Changi Airport can be said to be the “academic master” in the airport industry, winning the “World’s Best Airport” trophy for many consecutive years.
Its LED display screen is also a “secret weapon” to enhance the passenger experience.
1.1). Super large screen, high-definition shock:
The LED screen at Changi Airport is particularly large. For example, the screen area of Terminal 3 is 240 square meters, with super high resolution and clear display effect.
The screen surface has also been specially treated to be moisture-proof and corrosion-resistant, making it more durable.
1.2). Naked-eye 3D, super cool visual effects:
T4 Terminal has a 70-meter-long and 5-meter-high naked-eye 3D large screen with a particularly cool display effect.
The screen will show a panoramic view of Singapore and ASEAN culture, as well as some interesting animations, and passengers can experience an immersive experience without wearing 3D glasses.
1.3). Cultural display, a “small museum” in the airport:
The LED screen in the airport not only displays flight information but also plays Singapore’s cultural, historical, and artistic content.
For example, original videos such as “Nyonya Love” allow passengers to learn about local culture while waiting for the plane.
1.4). Intelligent interaction, convenient and interesting:
The LED display screen at Changi Airport also supports touch queries. Passengers can click on the screen to query flight information and the location of airport facilities and even play games so that the time waiting for the plane is no longer boring.
2). Beijing Daxing International Airport
Beijing Daxing International Airport is one of the “New Seven Wonders of the World,” and its LED display screen is also representative of smart airports.
2.1). Intelligent screen, automatic brightness adjustment:
The LED screen at Daxing International Airport is particularly smart and can automatically adjust the 輝度 according to the light in the airport.
For example, when the sun is very bright, the screen will automatically brighten to ensure that passengers can see clearly; when the light is dark, the screen will dim to protect passengers’ eyes.
2.2). Flight information and environmental information are displayed together:
The LED screen in the airport not only displays flight information, but also displays environmental information such as weather and traffic.
For example, passengers can see the weather conditions at the destination or the traffic congestion around the airport, which is convenient for passengers to prepare in advance.
2.3). Personalized customization, different content in different areas:
The airport has set up different LED screens according to the functions of different areas. For example, the screen in the waiting area will display the flight boarding countdown, destination weather, and other information.
The screen in the check-in hall displays the overall information of the flight, allowing passengers to see the content they need in different places.
2.4). System integration and remote management are super convenient:
The LED screens at Daxing International Airport are closely connected to the flight management system, and airport staff can remotely control the screen content through the background system.
Update information at any time to ensure that passengers see the latest.
5. Optimized implementation and maintenance strategy
1). Implementation steps
1.1). Demand research and planning
- Talk to the airport operator:
Sit down with the airport staff and have a good chat about their expectations for the LED display, such as what information to display and where they hope to install the screen.
- Listen to the opinions of passengers:
Find some passengers who fly frequently and ask them what they think the airport display is good and where it can be improved, so that you can know what passengers really need.
- Determine the goal:
Based on everyone’s opinions, the goal of the display system is to improve passenger experience and airport operating efficiency.
1.2). System design and selection
- Choose the screen according to the size of the airport:
See how big the airport is, how many terminals there are, and how many boarding gates there are, and then choose the appropriate LED display model based on these conditions.
For example, a large airport may need a larger, higher-definition screen, while a small airport may be sufficient with a medium-sized screen.
- Design system architecture:
Design an architecture that allows the LED screen to be smoothly connected to other airport systems (such as flight management systems and security inspection systems) to ensure that all systems can work together.
1.3). Installation and debugging
- Install the screen according to the plan:
Install the LED screen at various locations in the airport according to the designed plan.
Be especially careful when installing to ensure that the screen is firmly installed and the angle and height are appropriate.
- Joint debugging test:
Connect the LED screen to other systems for testing.
For example, test whether the screen can display flight information in real-time, whether it can be updated synchronously with the flight management system, etc., to ensure that everything is normal.
1.4). Training and launch
- Training airport staff:
Provide system operation training for airport staff, teach them how to update screen content, how to deal with screen failures, etc., to ensure that they can operate proficiently.
- Official launch:
After everything is ready, officially put the optimized LED display system into use so that passengers can enjoy better service.
2). Maintenance strategy
2.1). Regular inspection and cleaning
- Regular hardware inspection:
Regularly check the hardware of the LED screen to see if there are any damaged parts, such as lamp beads, circuits, etc.
If problems are found, repair them in time to ensure that the screen can work properly.
- Cleaning the screen surface:
There is a lot of dust in the airport, and the screen will become dirty after a long time of use. Clean the screen surface regularly to keep the screen display effect clear and bright at all times.
2.2). Software update and optimization
- Update software according to needs:
The operational needs of the airport may change, and passenger feedback is also important. According to these situations, update the software of the display system in a timely manner and optimize the display content.
For example, add new functions, adjust the layout of the information display, etc.
- Optimize display content:
Optimize the display content on the screen according to passenger feedback. For example, adjust the level of information to make key information more prominent.
Or add some additional information that passengers need, such as traffic conditions around the airport.
2.3). Emergency handling of faults
- Establish a quick response mechanism:
If the LED screen fails, it must be able to respond quickly. Establish a dedicated maintenance team to ensure that the fault can be repaired in a short time to reduce the impact on airport operations.
- スペアパーツの準備:
Prepare some commonly used spare parts in advance, such as lamp beads, power modules, etc.
In this way, once a fault occurs, it can be quickly replaced to reduce maintenance time.
Through these implementation and maintenance strategies, the optimized LED display can not only better serve passengers, but also operate stably for a long time, providing support for the efficient operation of the airport.
6. 結論
After reading this, do you think that the airport’s LED display is simply “smart”?
Next time you go to the airport, if you see those super clear and super cool screens, don’t forget that they are full of technology behind them!
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